SecureConf Help

Quick Start

Home And Joining

The Home page lists current public meetings and provides a Meeting ID box for direct joining. If a meeting is already running, the row shows In progress and a Join link.

• Use the Show menu to switch between current and scheduled meeting views.
• Use the search box to find meetings by title.
• The time zone selector controls how meeting times are displayed.
• Guests can join by entering a Meeting ID in the Meeting participants box.

My Meetings

Signed-in moderators manage their meeting rooms from My Meetings.

• Meetings is used to start, join, schedule, edit, or delete meeting rooms.
• Meeting Room controls room settings such as title, access, and attendee options.
• Meeting Viewer controls default viewer settings such as logo, background, alert sound, and exit behavior.
• Reports shows completed meeting sessions and transcripts.

Meeting Viewer

The WebRTC Meeting Viewer runs in the browser and contains the main presentation area, a toolbar across the top, and an information/attendee/chat column on the right.

Toolbar

• Share opens the sharing menu for content, whiteboard, and screen sharing options available to the presenter.
• Feedback lets attendees send reactions or request attention.
• More contains secondary meeting tools such as invitations, teleconference options, and other room actions.
• Help opens this help page.
• Exit leaves the Meeting Viewer. For the last moderator, this also finalizes the session.

Right Column

• Information shows meeting title, host, room, profile image, and meeting details.
• Attendees lists online participants and phones, with role indicators such as host or attendee.
• Messages is the meeting chat area.

Sharing Content

Moderators and presenters can share library content, pictures, presentations, and whiteboards. Shared content appears in the main presentation area for everyone in the meeting.

• Use Share to choose what to present.
• Use the content navigation controls to move through shared slides or images.
• The zoom selector controls the display size of the shared content.
• When browser screen sharing is enabled, the browser will ask which screen, window, or tab to share.

Whiteboard And Drawing

The whiteboard lets the presenter draw, annotate, type text, and mark up shared pictures or slides.

• The drawing toolbar appears beside the shared content.
• Moderators and presenters can draw by default.
• Attendees can draw only after the moderator grants drawing permission.
• Whiteboard state is preserved while the meeting is active and included in the meeting record where supported.

Webcam And Microphone

The webcam button starts or stops the selected participant camera. The browser may ask for camera and microphone permission the first time.

• Moderators can start their own webcam from the toolbar or attendee controls.
• Moderators can request an attendee webcam from the selected attendee permission icons.
• Participants may mute or unmute their microphone from the webcam tile.
• Webcam start and stop events are written to the meeting transcript.

Attendees And Permissions

Select a participant in the Attendees box to manage that participant.

• Drawing lets an attendee annotate the current shared content without becoming a presenter.
• Presenter lets an attendee share content and use presenter tools.
• Webcam requests or displays the selected participant camera.
• Phone controls teleconference association when local Asterisk teleconference support is enabled.

Teleconference

When local teleconference support is enabled for a member or group, the Meeting Viewer can show teleconference details and phone callers.

• Open teleconference controls from More or the telephone control when available.
• The dialog shows the dial-in number and access codes configured for the meeting room.
• Moderators can turn bridge announcements on or off when the local Asterisk bridge supports it.
• Phone callers can be associated with attendees when caller roster data is available.

Libraries

The Library stores content that can be shared in meetings.

• Public Library contains content available to the site or group.
• My Library contains content owned by the signed-in member.
• Supported content includes common image, audio, video, and presentation-derived files.
• Content uploaded to the Library can be selected from the Meeting Viewer sharing tools.

Reports And Email

Each completed meeting session creates a meeting report. Reports include meeting ID, session ID, start time, attendee detail, webcam duration, shared content events, and transcript lines when available.

• Open My Meetings and then Reports to review completed sessions.
• Use the month selector to filter the report list.
• Click transcript or attendee links to inspect a session.
• When configured, SecureConf sends a summary email after the meeting ends.

Administration

Administrators manage members, groups, meetings, website branding, viewer defaults, reports, and API settings from the Administration tab.

• Members creates and edits site users.
• Groups controls group permissions and teleconference defaults.
• Website manages branded site text, logo, footer, and contact settings.
• Meeting Viewer manages the default viewer logo, background, alert sound, and exit page.
• Reports provides administrator-level meeting report access.

Troubleshooting

Meeting does not appear as In progress

Refresh the meeting page. If the host has not started the meeting, join by invitation or Meeting ID and wait for the host. If the meeting has ended, it should no longer show as In progress.

Camera or microphone does not start

Check the browser permission prompt and allow camera or microphone access for the meeting site. If the browser already denied access, change the site permissions and try again.

Help or invitations open in a small popup

Allow popups for the meeting site. Some tools open a separate window so the meeting can remain visible.

Library says the session expired

Refresh the page and sign in again. The Library manager requires an active signed-in session.